FAQ
Frequently asked questions.
Appointments
How do I book an appointment?+
Use the Book Appointment page to select visit type, state, and preferred language.
How long is an initial visit?+
Typically 60–90 minutes for a comprehensive initial consultation.
Telehealth
Which states can I have a telehealth visit in?+
Currently Colorado and Washington.
What do I need for a telehealth visit?+
A modern browser, camera, microphone, and stable internet.
Languages
Which languages are supported?+
English, Spanish, Portuguese, and Mandarin.
Insurance
Do you accept insurance?+
Coverage varies by plan and state — see the Insurance page for detail.
First Visit
What should I bring to my first visit?+
Recent labs, medications, and any prior clinical documents relevant to your concerns.
Medical Records
How do I request records?+
Submit a records request through the Patient Portal or Contact page.
Prescriptions
How do refills work?+
Message your physician through the Patient Portal ahead of running out.
Privacy
Is my information protected?+
Yes — HIPAA-aligned processes and platforms are used throughout care.